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Privacy Policy

1. Introduction

This Privacy Policy explains how The-Digital-Sun Group, LLC ("we", "our", "us") collects, uses, protects, and handles personal and confidential client data in connection with our growth marketing services. We are committed to safeguarding the privacy and security of all client information, including marketing strategy data, credentials, and performance analytics.

2. Information We Collect

We may collect the following types of information:

  • Client Contact Information: Names, email addresses, phone numbers, and business details provided during inquiries, onboarding, or ongoing communication.
  • Confidential Client Data: Access credentials to client-owned platforms (e.g., Google Analytics, social media accounts, CRM systems), audience lists, and internal business information required to execute campaigns.
  • Campaign Data & Analytics: Performance metrics, engagement data, conversion data, and other analytics collected from campaigns that we manage on your behalf. This data remains the property of the client.
  • Website Usage Data: Technical and behavioral data (cookies, page interactions, device/browser information) collected when visiting The-Digital-Sun Group, LLC website. We use this to improve user experience and our own marketing.

3. How We Use Your Information

Your data is used for purposes such as:

  • Delivering, maintaining, and improving our marketing and consulting services.
  • Managing campaigns, ad accounts, targeting lists, SEO work, and analytics dashboards.
  • Communicating with you about performance, strategy, invoicing, and support.
  • Creating reports and insights for you or your internal stakeholders.
  • Complying with legal, tax, billing, and contractual obligations.

4. Data Security and Confidentiality

We apply commercially reasonable security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include, but are not limited to:

  • Encrypted data transmission (SSL/TLS).
  • Limited-access internal systems: only authorized team members can access sensitive data.
  • Secure storage of credentials and marketing assets.
  • Ongoing internal reviews and team training regarding data handling best practices.

All client campaign data and analytics are treated as confidential. We do not sell, lease, or share client data with third parties for their own marketing purposes. We may share limited data with trusted service providers (for example, advertising platforms or analytics tools) strictly as required to perform agreed-upon services, or as required by law.

5. Retention of Information

We retain client data only for as long as it is needed to provide services, meet legal/financial recordkeeping requirements, resolve disputes, or enforce agreements. You may request data deletion or account offboarding; upon completion of contractual obligations we will make reasonable efforts to remove or return your data, except where retention is required by law.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal data, such as the right to access, correct, restrict processing, request deletion, or request a copy of the data you have provided to us. To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Third-Party Services

As part of delivering marketing services, we may use third-party platforms (advertising networks, analytics providers, CRM tools, etc.). Your data may flow through those platforms to execute campaigns. Those platforms are governed by their own privacy policies, and you may be subject to their terms when we act on your behalf within those systems.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. The "last updated" date will be revised accordingly. Continued use of our services after an update constitutes acceptance of the revised policy.